Frequently Asked Questions

The Artificial Intelligence integrated into the Hub effectively distinguishes between potential threats, such as human activity, and irrelevant events like passing vehicles. Upon detection of movement within the camera's motion detection zones, our AI algorithm is triggered. Subsequently, upon identification of a potential threat by the AI, the camera will promptly streams footage to the security team for real-time surveillance. A live virtual guards will conduct a human assessment of the situation and is prepared to intervene promptly, utilizing your camera's microphone, activating audible alarms, and promptly alerting law enforcement when necessary. We guarantee zero false alarms for a swifter response. 

Our AI Cameras distinguishes itself from traditional alarm system cameras by offering live monitoring with active human intervention. The guards can visually and audibly assess every potential threat in real-time, providing a proactive approach to security. Unlike our competitors security staff, who cannot engage with perpetrators, our live guards have the capability to intervene immediately, reducing response time and preventing break-ins. While traditional alarm systems only monitor sensors triggered by alarms, Our AI Cameras actively monitors all activity, ensuring comprehensive protection for your property Business or Home. 

 Our wireless system offers a straightforward DIY (Do It Yourself) setup, eliminating professional installation. With an extra rechargeable battery, it ensures uninterrupted operation, delivering round-the-clock protection. Equipped with a robust built-in speaker and siren, it issues audible alerts to bolster security measures. Furthermore, boasting exceptional night vision and weatherproof design, it guarantees reliable outdoor performance. Additionally, its affordability makes it an appealing choice for homeowners. Our wireless system eliminates the need for professional installation, saving you money while maximizing value.

Professional System:

 For our professional cameras, they offer faster data transmission to support 2K and 4K video quality. Professional installation is necessary for optimal performance. This option is particularly popular for warehouses, construction sites, car lots, and larger commercial buildings. Our professional system entails a thorough site evaluation and personalized installation process. Each camera integrates an external, high-decibel horn to amplify the guard's voice, facilitating clear communication with potential intruders. This loud horn allows the guard to emit a powerful siren sound across the area, effectively deterring unwanted activity. Moreover, all cameras are connected with hardwire Cat6 networking cable to our HUB for video storage and cloud upload to the monitoring system. This supplementary feature enhances the system's ability to protect the property against various threats and necessitates professional installation for optimal performance.

  Traditional ALARM SYSTEM: 

Studies have shown that approximately 95% of such alarm triggers are indeed false, consequently diminishing the priority level assigned to these calls by law enforcement agencies and making them a low priority to respond. 

OUR AI CRIME PREVENTION SECURITY CAMERAS: 

 When a verified alarm is activated, the live guard possesses the capability to intervene and engage in two-way communication with the intruder through our AI security Cameras. Furthermore, they can activate a loud siren to effectively discourage the intruder from pursuing their criminal activities. In the event these measures prove ineffective, the Guard will promptly contact the police department on behalf of the business or homeowner, informing the dispatcher that an intruder is actively engaged in criminal activity on the premises. This real-time verification eliminates the risk of false alarms and enables numerous police departments to expedite their response time to a "Crime In Progress." 

Our wireless system has the capacity to accommodate up to 8 wireless cameras, offering flexibility in your purchasing choices. You are not obligated to purchase all 8 cameras; instead, you have the freedom to select the number of cameras that best suit your needs, with a maximum limit of 8. 

The Mini-HUB is designed to support a maximum of 10 professional cameras, providing ample flexibility in your purchasing decisions. You are not required to purchase all 10 cameras; rather, you have the option to acquire as many cameras as you require, up to the maximum limit of 10.  

Our Enterprise System is equipped to accommodate a maximum of 25 professional cameras, ensuring extensive flexibility in your purchasing options. You are not obliged to acquire all 25 cameras; instead, you have the liberty to acquire the number of cameras that best aligns with your needs, with a maximum limit of 25. 

Certainly, both our wireless and professional systems are cloud-based. Once your setup is complete, you'll have the convenience of accessing your cameras from anywhere, anytime using the provided app. This empowers you to observe, listen, and communicate through your cameras effortlessly. Additionally, you'll have access to all recorded events monitored by the guards, with easy download and playback options for reviewing saved videos at your convenience. 

Apart from compatibility with a Android or iPhone devices, our system does not integrate with any third-party smart home devices or alarms. 

Our service requires a one-year agreement. After the initial year, there is no automatic renewal, and you transition to a month-to-month basis. You have the flexibility to cancel at any time. 

The batteries have a lifespan of 2-3 months before requiring recharge. An additional battery is included in your kit, ensuring you have a charged backup readily available when it's time to replace the depleted battery. 

Certainly, additional cameras are available for separate purchase, regardless of whether it's for a wireless or professional system. Please note that for professional cameras, you'll need to contact us to arrange the installation of any additional cameras. 

YES, the addition of each camera will affect your monitoring service fee. For pricing details, please don't hesitate to contact us. 

 After cancelling your account, your cameras remain fully operational via the app. You can continue to use it for video playback and can remote view your property for self monitoring. You retain the ability to speak, listen, and activate the siren through the app on the cameras. The only difference is that your cameras are no longer monitored by live guards or receive alerts. 

YES, your account can be reactivated whenever you're ready. 

We recommend directing this question to your home insurance provider. While some individuals have received discounts from their insurance company for having our system installed, the availability of such discounts depends on the policies of your specific insurance provider. 

Yes, 24/7 Monitoring is only available for residential applications

 Regrettably No, for business applications, it's advisable that commercial properties align our camera system with their business schedule. The presence of numerous individuals during operating hours may overwhelm the AI algorithm and potentially impede internet connectivity to the monitoring station. Think of each camera like a physical guard for your business; our protection is most effective after hours when the premises is unoccupied, and protection of your business investment is needed the most. 

 Unlike your current camera system that merely captures incidents, our system takes action. No longer will you be left in the dark after a crime occurs. With us, you receive instant alerts and a personal call from our guards confirming that a crime was prevented and authorities have been alerted. Say goodbye to the days of discovering break-ins after the fact. You will know in real-time.

On some occasions, our system has successfully integrated with third-party cameras, tailored to specific camera models. The purchase of our HUB remains necessary and is compatible solely with the professional edition of our system, NOT the wireless variant. 

 Our system has successfully deterred the following: porch pirates or package theft, criminal mischief, vandalism, residential driveway auto tampering, loitering, home intrusion, trespassing, and business break-ins. Explore our video gallery to view documented instances of prevented break-in attempts. 

 Absolutely! Our company specializes in the sale and installation of commercial security cameras that come with zero monthly service charges.  With our AI-enabled cameras, customers will also receive alerts, enhancing their surveillance experience. Our advanced cameras not only provide seamless integration with smartphones but also utilize artificial intelligence to deliver timely notifications, ensuring heightened security and peace of mind for our valued clientele.